Shipping
Made to order
Our items are on made to order basis, so it takes us some
time to ship the ordered item.
14k Gold - 18 to 21 days
950 Platinum - 25 to 30 days
Return, Repair and Exchange
Returns
- Returns are accepted within 15 days of delivery.
- Returns only apply to unworn and undamaged jewelry. Please make sure to return the item in its original packaging.
- All our customized and on sale items are excluded from returns and exchanges. For a select few customized orders
return can be processed with a 15% restocking fees. - Once we have received your returned goods please give us at least 14 working days to process your return.
Repair
- From the day of purchase, we provide 30 days warranty for jewelry covering material
and other manufacturing defects.
